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Can I use my own hardware?

 Yes, absolutely! Provided your EPOS machine runs at least Windows 10, our software will work perfectly. Many of our customers have transitioned to EPOSRX from other major pharmacy systems, such as ATL, iPOS, Pharmatil, MadePOS, Analyst, CSY, MultiPOS, and LexPOS, while continuing to use their existing hardware.
What is the cost of installation?

There is no installation charge, and your current scanner and cash drawer will work seamlessly. However, please note that our software is currently only compatible with STAR TSP100 USB printers.
Is there a free trial?

Answer: Yes! We offer a no-obligation, one-month free trial of our software. The only upfront costs would be for any hardware you choose to purchase from us.
How much does it cost?

Answer: Please visit our pricing page for the latest details. We believe our pricing is both competitive and fair.

How quickly can I get installed and trained?

Answer: Our installation and training are conducted remotely, ensuring a simple and efficient process. Installation typically takes just 10 minutes, and your staff can be trained and ready to use the software within 30 minutes or less.
What is the contract length?
Answer: Our contract is monthly, with the first month free. You can cancel anytime as we do not believe in tying our customers into long-term commitments.
Do I need to enter data into the system beforehand?

Answer: No, our self-learning common database ensures that every item sold in pharmacies is already available. Simply scan your product, confirm your price or select the CD-recommended price, and you can start selling immediately.
Do you have training videos?

Answer: Yes! Training videos will be provided directly on your EPOS machine for easy access.
Who do I contact for support?

Answer: Our support number is displayed on your EPOS machine, or you can visit our support page for assistance.

Still not sure or have questions? Feel free to contact us

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